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How bit888 Handles Your Personal Information

This Privacy Policy sets out exactly what data bit888 collects when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use the lobby — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa transaction privacyYour right to access your dataClear data retention periodsDirect contact for data requests
bit888 How bit888 Handles Your Personal Information
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to review, correct or delete any personal data we hold, our support team can action your request directly. For account-linked payment data — including records tied to your JazzCash, Easypaisa or Raast transactions — please have your account number ready when you get in touch so we can verify your identity before making any changes.

Live Chat Open the chat widget inside your account dashboard to send a data or privacy request. Our team picks up and responds during active support hours.
Email Support Send your privacy or data-access request to our support email address listed in your account settings. Include your registered mobile number for faster verification.
Account Settings Some data preferences — such as marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

bit888 applies encryption at the point your data is transmitted — whether you are logging in, submitting a withdrawal to your Easypaisa wallet, or completing a Raast transfer. We do not share account-level data with marketing partners and we do not link your payment identifiers to advertising profiles. Access to stored personal data is limited to staff with a direct operational need.

Encryption in Transit All data exchanged between your device and our servers — including JazzCash and Raast payment details — is encrypted using SSL so it cannot be read in transit.
Cookie Control Session cookies keep your lobby preferences intact across pages. You can adjust cookie permissions through your browser settings at any time without affecting your account access.
Data Retention We keep your account and transaction data for the period required under applicable rules in your jurisdiction. Once that period ends, data is deleted or anonymised from our systems.
Account Verification Before we action any data request — including deletion or correction of payment records — we verify your identity against the details on your registered account to prevent unauthorised changes.

Common Questions About Your Privacy at bit888

These are the questions we get most often about how your personal data is managed. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, contact number, email address and payment identifiers such as your JazzCash or Easypaisa account reference. This covers only what is needed to verify your identity and process transactions.

No. Payment identifiers linked to JazzCash, Easypaisa or Raast are stored solely for transaction processing and dispute resolution. We do not pass them to advertisers or third-party marketing services.

Send a data-access request via live chat or the support email address in your account settings. Have your registered number ready so we can verify your identity before releasing any records.

Yes. You can request deletion through our support team. We will remove or anonymise your data once the retention period required under applicable rules in your region has been met.

We use session cookies to keep your lobby preferences and login state intact. You can manage or block cookies through your browser settings; note that blocking some cookies may affect how the lobby loads on your device.

Retention periods depend on the rules that apply to your jurisdiction. Once the required period ends, your data is deleted or anonymised. Contact support if you want specifics related to your account region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.